Covid-19

As we work through this pandemic to fulfill your orders, please bear with us as there may be shipping delays out of our control.

Our top priority is protecting the health of our workers and customers. As we pack orders, shipping materials are sanitized after use. We've also limited our in-house staff while packing orders to maintain social distancing. Orders are processed within 1-2 days of your order date.

Please note, we have noticed some delays from USPS and UPS due to the pandemic. We appreciate the front-line workers who help us stay open, so please be understanding during these times for any short delays. If you notice unusually long delays or lapses in tracking updates, please email support@blueteesgolf.com so we can investigate.

Shipping

We offer several domestic and international shipping options based on your budget and how urgently you want to improve your golf game.

Blue Tees Golf is based in the United States. We proudly ship to all 50 states, U.S. territories, and many locations worldwide. See the complete list of countries on our International Customers webpage.

Orders are processed at our Ohio-based warehouse Monday through Friday within 24 hours of being placed. (Orders placed before 2 p.m. EST will be processed the same day. Orders placed after 2 p.m. EST will be processed the next business day.)

Once the order is shipped, you will receive an automated email with a tracking number and shipping updates.

> Standard Shipping FREE (arrives in 3-10 business days)

> Priority Shipping $14.99 (arrives in 1-4 business days)

> 2-Day Shipping $19.99 (arrives in 2 business days)

Once the order is shipped, you will receive an automated email with a tracking number and shipping updates.

Orders are processed at our USA-based warehouse Monday through Friday within 24 hours of being placed. (Orders placed before 2 p.m. EST will be processed the same day. Orders placed after 2 p.m. EST will be processed the next business day.) 

International shipping prices are based on your location:

> Canada and United Kingdom $9.99 (arrives in 6-12 business days)

> All other locations, $14.99 (arrives in 6-12 business days)

Once the order is shipped, you will receive an automated email with a tracking number and shipping updates. Please visit the International Customers webpage for more details about international shipping.

Orders are processed Monday through Friday within 24 hours of being placed. (Orders placed before 3 p.m. EST will be processed the same day. Orders placed after 3 p.m. EST will be processed the next business day.)

Our fulfillment center is closed on weekends and all major U.S. holidays. Please keep this in mind when selecting your shipping option.

Weekend delivery is not guaranteed with standard, priority, or 2-day shipping. Please keep this in mind when deciding on your shipping method.

Blue Tees Golf is not responsible for refunding priority and 2-day shipping for orders that do not arrive on the weekend.

We want to provide the best service to our customers with the least amount of hassle, which is why we use FedEx and UPS for our standard domestic shipping. These logistics providers may use USPS for their “last-mile delivery.”

The shipping company should attempt delivery several times and/or leave a note for you to arrange delivery. Please ensure your address and phone number are correct. If possible, provide a cell phone number for easy contact.

All packages have a tracking number so you can see the delivery history and the number of failed delivery attempts. Failed deliveries are rare, but they do occasionally happen. We urge you to track your package and contact the logistics provider in the case of an undelivered package.

In the rare event that the logistics partner is unable to deliver the package, it will be returned to Blue Tees Golf. If you would like us to resend a returned package, you bear full responsibility for the additional shipping fee.

We provide tracking numbers for all our orders to ensure you receive the best service possible. However, it is your responsibility to track your package through to delivery.

In the rare instance that your package is marked delivered but you didn’t receive it, please check all exterior doors and areas out of plain sight, with your neighbors or in your mailroom (if you live in an apartment). Sometimes shipments are left out of sight for safety reasons, mistakenly delivered to a neighbor, or overlooked in a mailroom. 

If you still can’t find your delivery, please email us at support@blueteesgolf.com so we can investigate.

Visit our International Customers webpage for information relating to customs and taxes.

Returns and Exchanges

We offer a 60-day money-back guarantee. Enjoy a risk-free opportunity to try out our products on the golf course.

All Blue Tees Golf products come with a generous 60-day money-back guarantee that starts the day you receive your order.

If you're not satisfied with your new Blue Tees Golf product, simply return the item (and any accessories included in the original order) within 60 days. We'll issue a refund if the products are in their original condition with no evidence of wear-and-tear. Please note, all returns are inspected upon receipt.

Return shipping is paid by the customer.

Please contact us immediately on support@blueteesgolf.com, and kindly give us a brief description together with the damaged product photos. We'll solve it with you.

You are eligible to return your order within 60 days from the date you receive the shipment. To qualify for a full refund, returned items must be in their original condition with no evidence of wear-and-tear. All accessories included in the original order must also be returned. 

All returns are inspected upon receipt. This process may take 5-7 business days to complete. If your return does not pass our return inspection, you may be charged a 10% restocking fee or you may not qualify for a refund at all. Returned products that don't qualify for a refund will be recycled and cannot be returned to you.

For domestic orders, we provide a return shipping label and deduct the cost of the return shipping from your refund.

For international orders, you are responsible for shipping the returned item(s) back to us as we do not have the capacity to generate international return labels.

To initiate a return, email our customer support team at support@blueteesgolf.com.

You can learn more about our return policy and inspection process on our Returns, Exchanges & Shipping webpage.

You are eligible to exchange your rangefinder for an upgraded model within 60 days from the date you receive the shipment. To qualify for an exchange, returned items must be in their original condition with no evidence of wear-and-tear. All accessories included in the original order must also be returned.

All exchanges are inspected upon receipt. This process may take 5-7 business days to complete. If your returned rangefinder does not pass inspection, your exchange will be treated like a return.

To start the exchange process, email us at support@blueteesgolf.com. Our customer service support team will either send a return shipping label (for domestic orders) or return shipping instructions (for international orders).

Once your rangefinder has been received and inspected, we will send you an electronic invoice for the price difference between the two rangefinders, as well as the cost of the return shipping label (if applicable). Once the invoice is paid, the exchange order will be processed, fulfilled, and shipped.

Our Trade Up program is for customers who have used their Blue Tees Golf rangefinder for a while and would like to trade up to a newer model.

Our team of designers and innovators are constantly working on making the next generation rangefinder. When you’re ready to upgrade, we’ll give you a 30% discount on the newest Blue Tees Golf Rangefinder!

Contact the customer support team at support@bluetees.com for more information or to start the Trade Up process.

Payments

Shop with confidence! We offer 100% secure checkout with multiple payment options.

Shop with confidence! We offer 100% secure checkout with multiple payment options.

We accept American Express (AMEX), VISA, Mastercard, Diner’s Club, Discover, Elo, PayPal, Apple Pay, Google Pay, JCB, ShopPay, and Venmo.

All orders are processed in USD. Payment methods of another currency will be exchanged by your bank/credit card company at the time of purchase. While the amount on your Blue Tees Golf receipt will be in USD, the amount on your bank/credit card statement will be in your local currency.

Warranties

We’re confident nothing will go wrong, but if it does, we’ll make it right. All new rangefinders are covered by our 2-year manufacturer warranty.

The standard 2-year manufacturer warranty covers any manufacturer’s defects or any operational defects you may experience with your rangefinder. The warranty is available to all customers regardless of where you purchased your rangefinder.

You can register your rangefinder at www.blueteesgolf.com/pages/register.

The 2-year manufacturer warranty is available to all customers regardless of where the rangefinder was purchased. If you encounter a problem with your new rangefinder, please email our customer support team at support@blueteesgolf.com.

We will do our best to troubleshoot any issues you’re having with your new rangefinder. If we can’t resolve the issue, we will send you a new rangefinder.

Using Your New Rangefinder

Our rangefinders are designed to be easy to use right out of the box. Even so, we’ve compiled the most common questions we’re asked about our rangefinders… and the simple solutions to each one.

Your rangefinder might be on the wrong unit of measurement. The Blue Tees Golf rangefinder can measure in both yards and meters. You can toggle between the two by holding down the MODE button for 3 seconds. By switching to your desired unit of measurement, you’ll experience more accurate readings.

If the unit of measurement is correct, then you may consider potential weather-related reasons why the rangefinder is not accurate. For example, the rangefinder’s laser may have trouble picking up the flag in foggy or rainy conditions.

If you are still experiencing inaccurate readings, please contact our customer support team at support@blueteesgolf.com.

First - make sure your rangefinder is set to Mode 2. Look through the rangefinder and press the <MODE> button until the display reads M2.

Second - aim your rangefinder at the flag, instead of the stick. The flag is a larger target and by aiming at the flag, you also avoid catching objects in the background.

Third - to lock onto your target, press the power button once, aim at the flag, and press the power button again. Your rangefinder will vibrate and display the distance to your target.

If your rangefinder still isn’t locking onto the flag after following these instructions, please contact our customer support team at support@blueteesgolf.com.

If the view through your rangefinder is blurry, you may need to make a simple adjustment using the white eyepiece. It rotates so you can adjust it like the lens of a camera or binoculars.

To start, turn the eyepiece directly to the middle. The distances and view through the scope should become crystal clear. You can then adjust the eyepiece as needed.

If this doesn’t resolve the problem, please contact our customer support team at support@blueteesgolf.com.

When your rangefinders are shipped, the battery comes wrapped in plastic to protect it. This thin plastic wrapping is sometimes hard to see, but it is essential to remove it before inserting the battery into the rangefinder.

You’ll also want to make sure the battery is facing the right direction. The flat end of the battery should touch the coiled part of the battery chamber.

If the first battery doesn’t work, please follow the same instructions with the spare battery included with your order.

If your rangefinder still won’t turn on after following these instructions, please contact us at support@blueteesgolf.com.

All models of the Blue Tees Golf rangefinders use the CR2-3V battery. These lithium batteries are typically used in cameras and other electronic equipment. You can purchase them online or at most drug stores.

In the simplest terms, Mode 3 is the Speed Mode.

This feature is most often utilized by customers who use our rangefinder for hunting.

The Series 2 and Series 2 Pro comes with a maximum range of 800 yards, 6X magnification, and 7 degrees FOV. It measures 112x43x74mm and weighs 167g.

The Slope function is not available on all Blue Tees Golf rangefinders, so it depends on the model you’re using. 

The Series 2 Pro comes with an automatic Slope function, and it cannot be turned off. The Series 2 does not come with the Slope function.

The battery doors on the Series 2 and Series 2 Pro are not permanently affixed. If you happen to lose or misplace your battery door, please contact us at support@blueteesgolf.com.

When you see a lightning bolt on the display of your rangefinder, it means that the battery needs to be replaced. If you have already used the spare battery that came with your order, you can purchase a replacement CR2-3V battery online or at most drug stores.

If a new battery does not clear the screen, please contact us at support@blueteesgolf.com.

When an E2 appears on the display of your rangefinder, replace the battery to see if that remedies the problem.

If a new battery does reset the screen, please contact us at support@blueteesgolf.com.

You can download the user's manual below:

Series 2 Pro Manual

Series 2 Manual