SHIPPING, RETURNS & EXCHANGES

SHIPPING 

We offer several domestic and international shipping options based on your budget and how urgently you want to improve your golf game.

Orders are fulfilled and shipped Monday through Friday within 24 hours of being placed. (Orders placed before 2 p.m. EST will be processed the same day. Orders placed after 2 p.m. EST will be processed the next business day.)

Our fulfillment center is closed on weekends and all major U.S. holidays. Please keep this in mind when selecting your shipping option.

DOMESTIC ORDERS

Blue Tees Golf offers free standard shipping on all domestic orders. Expedited domestic shipping is also available.

  • FREE standard shipping (3-10 business days)
  • $14.99 priority shipping (1-4 business days)
  • $19.99 2-day shipping (2 business days)

INTERNATIONAL ORDERS

International shipping prices are based on your location:

  • Canada and United Kingdom - $9.99 (arrives in 6-12 business days)
  • All other locations - $14.99 (arrives in 6-12 business days)

DELAYS IN SHIPPING

While we do our best to fulfill and ship your orders within 24 hours Monday through Friday, sometimes a delay occurs during shipping because of invalid shipping addresses, COVID restrictions, weather, or Customs.

If your package hasn’t arrived within the estimated timeframe, we suggest you:

  • Check the tracking information to see if it has been delivered. If it has been delivered and you didn’t receive it, check with your neighbors or mailroom (if you live in an apartment). Sometimes deliveries are mistakenly delivered to a neighbor or overlooked in a mailroom.
  • Contact your local post office for additional information on the shipment. Sometimes UPS and FedEx partner with the local postal service to make the final deliveries. In this case, your tracking information will indicate a transfer to the local post office.
  • If you still can’t find your delivery, please email our customer support team at support@blueteesgolf.com.

WEEKEND DELIVERY

Weekend delivery is not guaranteed with standard, priority, or 2-day shipping. Please keep this in mind when deciding on your shipping method.

Blue Tees Golf is not responsible for refunding priority and 2-day shipping for orders that do not arrive on the weekend.

RETURNS & EXCHANGES

We know you're going to love Blue Tees Golf products, but sometimes things don't work out. We get it. Before making a purchase, we encourage you to read the entire Blue Tees Golf Returns Policy below.

RETURN POLICY

You are eligible to return your order within 60 days from the date you receive the shipment. To qualify for a full refund, returned items must be in their original condition with no evidence of wear-and-tear. All components included in the original order must also be returned. (For example, our rangefinder comes with a hardshell case, lanyard, carabiner, battery cap, and extra battery.)

All returns are inspected upon receipt. This process may take 5-7 business days to complete. If your return does not pass our return inspection, you may be charged a 10% restocking fee or you may not qualify for a refund at all. Returned products that don't qualify for a refund will be recycled and cannot be returned to you.

For domestic orders, we provide a return shipping label and deduct the cost of the return shipping from your refund.

For international orders, you are responsible for shipping the returned item(s) back to us as we do not have the capacity to generate international return labels.

Once we’ve received your return, we’ll send you an email with the status of your refund.

To initiate a return, email our customer support team at support@blueteesgolf.com.

RETURN PROCESS

Follow these easy steps to initiate a return.

  • Email support@blueteesgolf.com with your order number and the reason you want to return your product(s).
  • Our customer support team will reply with a return shipping label for domestic orders, and return shipping instructions for international customers.
  • Once the return has been received and inspected, our customer support team will issue a refund for the purchase price, minus the cost of the return shipping label (if applicable) and/or the restocking fee (if applicable). The refund will be applied to the same payment method that was used for the original order.
  • You will receive an automated email confirming your refund. Our customer support team will also email you with the details of your refund.
  • Please allow your bank 5-7 days to process the credit to your account.

EXCHANGES

If you would like to upgrade your rangefinder to a newer version, you can exchange your order within 60 days from the date you receive the shipment. To qualify for an exchange, returned items must be in their original working condition with no evidence of wear-and-tear. All accessories included in the original order must also be returned.

All exchanges are inspected upon receipt. This process may take 5-7 business days to complete. If your returned rangefinder does not pass inspection, your exchange will be treated like a return.

If you want to upgrade your rangefinder after the 60-day return period has ended, you may benefit from our Trade Up program. This program allows you to exchange your used rangefinder for a new one with discounted pricing. For more information, contact us at support@blueteesgolf.com.

EXCHANGE PROCESS

Follow these easy steps to initiate an exchange.
  • Email support@blueteesgolf.com with your order number and the reason you want to exchange your product(s).
  • Our customer support team will reply with a return shipping label for domestic orders, and return shipping instructions for international customers.
  • Once the returned item(s) are received and inspected, our customer support team will create an exchange order and send you an electronic invoice for the price difference between the two rangefinders, as well as the return shipping label (if applicable).
  • Once the invoice is paid, the exchange order will be processed, fulfilled, and shipped.